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Have a plumbing question or need service? Reach out by phone, email, or fill out the form below. We respond to all inquiries within 24 hours.
Contact Information
Phone
(555) 872-3100Office Address
4820 Riverview Drive, Suite 110, Charlotte, NC 28210
Office Hours
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 2:00 PM
Sun: Closed
24/7 Emergency Available
Urgent Plumbing Issue?
Burst pipes, sewage backups, and major leaks can't wait. Call us now for immediate 24/7 emergency service.
Call Now: (555) 872-3100FAQ
Frequently Asked Questions
Answers to the questions we hear most from Charlotte homeowners.
How much does a drain cleaning cost?
A standard drain cleaning typically ranges from $150 to $350, depending on the location and severity of the clog. Main sewer line cleaning with hydro-jetting may cost more. We provide a clear estimate before starting any work, so you always know the cost upfront.
How quickly can you respond to an emergency?
We aim to have a plumber at your door within 60 minutes for emergency calls in the Charlotte metro area. Our emergency line is staffed 24/7, and our trucks are stocked with the most common parts needed for emergency repairs, so we can often complete the fix in a single visit.
Do you offer free estimates?
Yes, we provide free estimates for all non-emergency work. A licensed plumber will visit your property, assess the situation, and provide a detailed written estimate with no obligation. Emergency service calls include a diagnostic fee that is waived if you proceed with the repair.
Should I repair or replace my water heater?
As a general rule, if your water heater is over 10 years old and needs a repair costing more than half the price of a new unit, replacement is usually the better investment. We'll give you an honest recommendation based on your unit's age, condition, and repair cost.
What is trenchless sewer repair?
Trenchless sewer repair allows us to fix or replace your sewer line without digging up your entire yard. We use pipe bursting or pipe lining technology to install a new pipe inside the old one or break the old pipe apart while pulling a new one through. This saves your landscaping, driveways, and time.
Do you handle gas line work?
Yes, our plumbers are licensed and certified for gas line installation, repair, and leak detection. We handle gas connections for stoves, dryers, water heaters, outdoor grills, and fire pits. All gas work is pressure-tested and inspected for safety.
What areas do you serve?
We serve the Greater Charlotte area including Charlotte, Matthews, Mint Hill, Huntersville, Cornelius, Davidson, Pineville, Indian Trail, Weddington, and surrounding communities. Contact us if you're unsure whether you're in our service area.
Do you offer warranties on your work?
Absolutely. All our work comes with a minimum one-year labor warranty. Major installations like repiping, water heaters, and sewer line replacement include extended warranties. Manufacturer warranties on equipment are in addition to our labor warranty. We stand behind everything we do.